80% of consumers want authentic brand stories—but few companies deliver. London : Los Angeles (LO:LA) just earned an A+ BBB rating. Find out what sets them apart—and what it really says about trust, creativity, and doing business right—here: https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating
You know how some brand stories just click? Like they instantly feel real, trustworthy, and actually worth your time? That's not an accident. It's usually because the team behind the scenes isn’t just creative—they're reliable. They do what they say they'll do. They communicate. They care.
That's why we're going to talk about something big: LOLA—short for London Los Angeles, a creative agency out in El Segundo—just earned an A+ rating from the Better Business Bureau.
Now, you're probably thinking: "Cool. But what does that mean?" So let's break it down.
The BBB looks at 13 different factors when they rate a business—like complaint history, transparency, how quickly they respond to issues, and how well they follow ethical business practices. An A+ rating? That's the highest score you can get. It means LOLA isn't just creative—they're legit.
And in an industry like branding—where a lot of agencies promise the world but don't always deliver—this kind of rating actually matters. Because building a brand isn't just about good design or clever copy. It's about trust.
Right now, Edelman's 2023 Trust Barometer says it loud and clear: authenticity and transparency are what consumers care about most. And honestly? It shows. People are tired of surface-level branding. They want real stories. Real values. Real connection.
That's exactly what LOLA is all about. Their motto is: "A brand is the last true unfair advantage in business." And they mean it. Their process—called Brand in a Box—isn't some one-size-fits-all gimmick. It's a four-step approach that includes talking to key stakeholders, building a unique visual identity, crafting a story that actually resonates, and rolling it all out seamlessly.
It's creative but methodical. And that combo? It works. LOLA's clients have given them an average four-point-nine-star rating.
So here's the bottom line: If you're building a brand that needs to stand out and stand for something—working with a partner that's BBB-verified, trusted, and creative? That's a smart move.
You can check out more about LOLA's work and what their BBB A+ rating means by clicking on the link in the description. London : Los Angeles (LO:LA) City: El Segundo Address: 840 Apollo Street Website: https://www.thelolaagency.com