Site traffic high, but conversions low? You're not alone. Privacy regulations and changing customer behavior are driving rates down to new valleys. You can't control your visitors, but you can use new tools to capture every data point possible.
As third-party cookies slowly fade away, fewer website visitors are getting their hands caught in the digital jar. This, combined with other regulatory changes, is driving conversions downward in the e-commerce, software-as-a-service, and professional services sectors.
At a time when businesses face increased pressure to maximize digital marketing investments, the average e-commerce conversion rate has plummeted to 1.81 percent. But that doesn't have to be the end of the story.
Small to mid-market companies may lack the resources that larger businesses employ to track and convert website visitors. However, as technology evolves, so do alternative methods. The best tools involve solutions to these common problems:
We've all visited sites and left without leaving our info. But when the tables are turned, it hurts. Products that help track anonymous visitors capture interest signals that you can use for future marketing efforts.
Similarly, businesses need solutions with quality visitor ID features to help them gain insights into their anonymous traffic. Good models capture data on prospects who leave without completing forms. This helps them understand their audience and improve their marketing strategies.
Sometimes your business captures only partial information, due to abandoned online forms or sloppy work from your employees. Tools that sleuth out missing contact information can help you improve your follow-up efforts. These lead enrichment tools, in turn, should increase conversion rates.
In our tech-soaked culture, most customers interact with businesses across multiple devices and platforms. But outdated backend systems might not connect the dots. Look for updated offerings that recognize multiple access points, and create robust customer profiles that help you understand customers' behavior, everywhere it happens.
Cookies - especially the first-party ones - aren't going anywhere. But they're certainly becoming less reliable, according to InterAgent. The industry is seeing a long-term reduction in the use of third-party cookies, largely due to flip-flopping decisions from industry behemoth Google. Programs that use cookieless tracking will continue giving you alternate attribution solutions when privacy changes hand you crumbs.
Investing in new tools is never easy, especially when the old ones have served you well in the past. But in an environment where regulations and customer behavior are ever-changing, you can't afford to get stuck. New problems require cutting-edge solutions when your bottom line is on the line.
Click the link in the description to learn more. InterAgent, LLC City: Greenwood Village Address: 6833 South Dayton Street Website: https://myinteragent.com/ Phone: +1-720-330-4802 Email: hello@myinteragent.com